the internal customer!

Who ever invented the term of internal customer, I really admire him! At the our daily life if we are all treating our colleagues as customer to be taken care, we will save a lot of resources to be 'low carbon' tribe.

Find this to show with you. An internal customer is “anyone you count on or rely upon to complete a task or a function or to provide you with information so that you can get your job done...and anyone who counts on you to complete a task or function or to provide them with information so that they can get their job done.” (Rosenberger, 1998)